Testimonials

What our clients say about us it's what matters!

The recommendations, word of mouth and past clients returning to use Gareth and Sami speaks volumes and is certainly the best endorsement any company can receive.

Take a look at the below testimonials to see how others rate the service that Carman Friend offers…

“Everything went so smooth, Sami made it so easy. She said I had nothing to worry about and I’m wondering why I got so stressed over it all. I couldn’t recommend her enough to anyone buying in Chester and I really mean that. If I look to move in the future Carman Friend will be be the first port of call.”

Craig Chesworth, Saltney January 2018

I have to say, I couldn’t have had a better first experience of buying a property with Carmen Friend. Considering I started my home-seeking journey with another estate agents and to be quite frank they made me loose all hope in estate agents! They were quite rude and unhelpful. So I couldn’t believe it when my family and I met Sami and started a new process with Carman Friend.
Sami and the staff have been so incredibly helpful and I really couldn’t fault them in any way. Not only was Sami so responsive, she was a great assistance in pushing the process along with both mine and the sellers solicitors. I was so impressed with the way she stayed in contact and would keep me up to date with everything.
My Mum, Dad and I are immensely grateful for all the work Sami has done for me!

Alice Tow, City Centre January 2018

“We remember telling Sami at our first meeting that, if she did everything she said she would, it would be a "first" in our numerous house sales over the years. Well we must admit to a "first"! She kept us informed of every appointment, reaction and follow up and, even though we were abroad, we even negotiated and agreed a sale through her whilst on holiday. We were delighted with her handling of the whole process from start to completion. It was refreshing to deal with such a hard working and professional person who delivered in terms of in-depth of market knowledge, commitment and empathy. When you did have a rare weekend off, Gareth was equally available and efficient.”

Ken Henderson, Newton January 2018

We were very pleased with the way everything went throughout and Sami gave a truly outstanding service from start to finish. We would not hesitate to recommend Carman Friend to anyone!

Dylan Rogers, Hoole December 2017

I honestly could not be more complementary!  It was so refreshing to have an estate agent who was available to help and responded so quickly to everything - even more surprising to us was that Sami helped us like this and we weren't even her client, as we were on the buying side!  Some of the little things that immediately caught our attention was the letter that she sent introducing herself and providing details about the sales process and general time frames etc and that she responded so quickly to every query that we had.  It actually felt like she was only dealing solely with this transaction since day one.  We never got the slightest impression that she was focused on other people or transactions even though I know she has got loads on.  Customer service really was excellent!

David Hogan, Tarvin December 2017

“Everytime I see Carman Friend for sale signs on properties around the Chester area, I know Sami and Gareth have taken the market by a storm. I know why... They do such a truly fantastic job! Keep up the good work!”

Peter Allman, Vicars Cross December 2017

I’m so pleased with the service Sami provided to me. She basically did everyone’s job for them! With a difficult sale, if I had used other agents I know the sale would have probably fallen through or I'd still be waiting for the sale to go through. Definitely would use her over everyone else!

Becky Williams, Blacon December 2017

“Service second to non. From the very first meeting to the day of completion, Sami was the best estate agent we have dealt with. She was always available and because you only deal with the same person and so does your buyer, there is never any cross information and no need for callbacks etc. I would highly recommend Carmen Friend, as after moving three times in the last two years whilst working on house projects they were the best estate agent we have dealt with and spoken to. Thank you for making our move easy and making it feel stress free. Sarah and Ash x”

Ashley & Sarah Thomas, Lache November 2017

Simply perfect... We would just like to say that Gareth and Sami from Carman Friend estate agents are what can only be described as consummate professionals. We dealt mostly with Gareth who is clearly an exert in his field. We would happily recommend them to anybody thinking of selling a property, and we look forward to working with them again in the future.

Chris Bate, Upton November 2017

“My girlfriend and I recently purchased our first house through Carman Friend. We had the privilege of meeting both Sami and Gareth and they couldn’t have been anymore helpful! Contactable 7 day’s a week and offered viewing times that no other estate agents could. We would recommend these guys in a heartbeat to anybody out there looking for an easy, painless and quick sale or buy!”

Tom Burton, Vicars Cross November 2017

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